The web’s “c” word: Five better monikers for web content

November 28, 2008

I hate the term web content.  Hate it.  There are TV shows, book chapters, newspaper articles, symphonic movements, poetry verses, stanzas, lines, couplets, and more. On the web, we throw everything together and call it content. And I am fit to be tied. Sure, execs and administrators love to say, “The web is where it’s at,” without funding it. At the very least, they could dignify the collection of words, pictures, video, audio, blogs, vlogs and microblogs with a better name than content.

Might as well call it hodgepodge. Brochure leftovers? Pasted and “re-purposed” from magazines, memos, and brochures, this static web content boasts no rhyme, no reason and no life.

With that, I’ll offer up a little reason if not rhyme with my top 5 alternatives for the dreaded “c” word:

1)      Web Ingredients: This requires a recipe, for example, combine  a dash of exposition, a touch of anecdote,  and a smattering of bullet points, then pour them not into a 13:9 baking dish but a tidy little 4:3 video and a 250-word feature.

2)      Web Packages: Feature story, video, audio and FAQ all boxed together and gift-wrapped just for you.

3)      Multidimensional web presence: Okay, so corporate it makes me wince, but every office has its king of buzzwords. A multidimensional web presence allows you to “leverage” your “position” combining  elements of narrative.  Some words, some  audio, a video or two and a blog? Instead of always telling people how you are, why not let them tell you how they see you? Word of mouth travels fast. Might as well let them describe the good and bad about you – to you on your blog. Might as well make your case via video and teach people using podcasts. Then you’re “leveraging” your “positions” using several “platforms” and reaching a “cross-section” of your  “demographic.”

4)      Web Masterpieces: Look, the web’s about being fast, cool, edgy, even if you’re selling antibiotic ointment. Could archeologists someday be mining caches of servers trying to decipher and restore aging, yellowing html code? Clean code might never land in the Louvre. But your web site is your canvas. Take care and time to be sure the right lighting, the ideal nuance, the perfect brush strokes tell your story. Treat your site like a self portrait. It might not hang in a museum or get translated by archeologists, but success on the web means telling a gripping story today.

5)      Web Storytelling: A narrative has everything life does. Character, conflict, triumph.  Think of your web site as your story, a personal one or that of a company or organization. What stories can you tell to illustrate your favorite themes or your brand? A few pictures, a few words, some talking pictures? What’s the best way to tell your stories? What conflicts have you triumphantly overcome? Tell those stories… Show the world who you are.

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